Terms & Conditions
Last updated: October 2026
1. About FableBean
FableBean Ltd creates personalised children's picture books. You can contact us at hello@fablebean.co.uk. By placing an order, you agree to these terms in full.
2. Eligibility
You must be 18 years or older to place an order or create an account. By using FableBean, you confirm that you meet this requirement.
3. Products and pricing
We offer digital PDF downloads, softcover prints, hardcover prints, and bundles. Prices are shown in your selected currency (GBP/USD/CAD). Prices include VAT where applicable. We reserve the right to change prices at any time; the price at the time of your order will be honoured.
4. Your story and illustrations
Every FableBean book is created individually for your child from the details you provide, using our own creative process together with trusted third-party technology providers. By placing an order, you acknowledge that:
- Each story and its illustrations are created uniquely for your order, so no two books are exactly alike — that individuality is part of what makes your book one of a kind.
- Illustrations are produced in the art style you choose. Where you upload a photo, we use it to guide your child's likeness as closely as we can; because every illustration is created through our own artistic process, it is a hand-crafted interpretation rather than an exact reproduction of the photograph.
- You preview your complete book for free and can request edits before you approve it, so you decide whether you are happy with the story and illustrations before you pay or print.
- Your personalised story and illustrations are licensed to you for personal, non-commercial use (see section 9). You are welcome to keep, print and share your book with family and friends.
5. Digital products — right to cancel
Under the Consumer Contracts Regulations 2013, you have a 14-day right to cancel digital goods. However, this right is waived where you expressly consent to delivery beginning before the cancellation period expires.
By proceeding to checkout and placing an order for a digital product, you confirm that you consent to immediate generation and delivery of your digital book, and that you understand your right to cancel is thereby waived once generation begins.
No refund is available once your PDF has been generated.
6. Physical print products
You have a 14-day right to return a print order if the item is faulty or materially not as described. Personalised printed books cannot be returned for reasons other than fault or mis-description, as permitted under the Consumer Contracts Regulations 2013.
To request a return or report a fault, contact us at hello@fablebean.co.uk within 14 days of receipt.
7. Delivery
Print orders are fulfilled by our print-on-demand partner. Estimated delivery is 5–7 business days after dispatch, depending on your location. FableBean is not liable for delays caused by our fulfilment partner or third-party postal carriers.
8. Liability
- FableBean's total liability to you in connection with any order is limited to the value of that order.
- We are not liable for any indirect, consequential, or economic loss arising from use of our service.
- Nothing in these terms limits liability for death, personal injury caused by negligence, or fraud.
9. Intellectual property
The FableBean name, logo, platform, and all site content (excluding your personalised story and illustrations) are our intellectual property. Your personalised story and illustrations are licensed to you for personal, non-commercial use. You may not resell or distribute this content commercially.
10. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
For any queries relating to these terms: hello@fablebean.co.uk